How To Get Help

For Yourself

I need help with

Pet Food

Pets Of The Homeless runs a Pet Food Bank in Cheltenham and distributes pet food through a network of more than 80 community partner organisations across Victoria.

If you need help feeding your pet, please visit our Pet Food Bank page to find the community partner organisation nearest to you using the map tool. No referral is required to access this support.

Vet Care

General, Routine and Emergency Care

We understand how worrying it can be when your pet is unwell, and we are here to help where we can.

All vet requests must come through a social worker or case manager who can support you through the process. As a small team with limited resources, we’re unfortunately unable to provide direct case management or accept self-referrals.

Once a referral is received, our team will review the information and assess how we may be able to assist.
Please scroll down to see who can submit a referral on your behalf.



Desexing

Our Fix-A-Friend program provides low-cost, subsidised desexing for eligible pet guardians a current pensioner concession or healthcare card. Clinics run throughout the year at participating veterinary clinics. Visit our Fix-A-Friend page for upcoming dates and locations. 

Safe Shelter

We can help arrange temporary care for your pets through our foster care program or emergency boarding, so you can focus on getting back on your feet knowing your pets are safe.

All requests must come through a social worker or case manager who can support you through the process. As a small team with limited resources, we’re unfortunately unable to provide direct case management or accept self-referrals.

Once a referral is received, our team will review the information and assess how we may be able to assist.
Please scroll down to see who can submit a referral on your behalf.

Who Can Refer Me?


We can accept referrals from:
- Social worker 
- Family violence practitioners
 -AOD counsellor
- Community Health Nurse (referral for vet assistance only
- Registered NDIS support worker (referral for vet assistance only)

We are unable to accept referrals from:
- Members of the general public
- Other commercial providers not mentioned above (e.g. GP doctors, financial practitioners, psychologists)
- Unregistered or non-professional practitioners

Don't have anyone who can refer you? We have compiled a list of available resources who might be able to help you.

Outside of Victoria? We have compiled a list of services interstate that might be able to assist you. 

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84A Keys Road,
Cheltenham Victoria 3192